Drive disappears or reports errors
Drive disappears or reports errors
Data Recovery Assessment
Stop using a failing drive when the data matters.
623 PC can assess common logical data-loss situations and explain whether local recovery attempts are appropriate or whether a specialist laboratory is the safer next step. Recovery is never guaranteed.
Home / Stop using a failing drive when the data matters.
When to Stop
Continued use can overwrite or further damage recoverable information.
Files suddenly become unreadable
Files suddenly become unreadable
Computer clicks, freezes or fails to boot
Computer clicks, freezes or fails to boot
Data was accidentally deleted or formatted
Data was accidentally deleted or formatted
Recovery Boundaries
Some cases require specialist equipment.
Physical damage or clicking drives
Physical damage or clicking drives
Encrypted data without recovery keys
Encrypted data without recovery keys
Severe media damage
Severe media damage
High-value business or legal evidence
High-value business or legal evidence
Frequently Asked Questions
Clear answers before you schedule service.
Is data recovery guaranteed?
No. Results depend on the device, damage, encryption, overwrite activity and prior recovery attempts.
Should I install recovery software myself?
Installing software onto the affected drive can overwrite recoverable data. Stop and seek guidance when the information matters.
Can you recover data from a clicking drive?
A clicking or physically damaged drive often requires a specialist laboratory. Local attempts may increase risk.
How is privacy handled?
Access should be limited to the recovery purpose authorized by the customer. Sensitive files are not intentionally reviewed beyond what is needed to verify recovery.
How much does recovery cost?
Cost varies widely based on the media, damage and recovery method. An assessment is required.